AGENT CREATION ADMINISTRATOR JOBS - TIGO TANZANIA

CORE RESPONSIBILITIES
•    Receive, review and process Super-Agent, Retail Agents and Billers tills creation requests in accordance to the agreed KYC requirements.
•    Verifying Super-Agent, Retail Agents and Billers in the system after creation and advising them to their respective teams.
•    Ensure that all tigo pesa agent queries and complaints are sorted within the agreed SLA
•    Facilitate trainings to Super agents and ensure the provision of quality service to all retail agent. 
•    Ensure that all new created tills are registered on Engrafi
•    Ensure that after creation all KYC documents are filed and stored for operational reviews and audits.

REQUIRED QUALIFICATIONS & EXPERIENCE
•    University Degree in Business Administration, Social Science or related fieldGood leadership, management
and team building skills;
•    2 years’ work  experience in related role Proficiency level in MS Office Suite including Microsoft Word, Excel, Power Point, Project and Vision
•    Customer management skills

This position is open to people:
Local

TO APPLY CLICK HERE Soma pia

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