KCB Bank Tanzania Vacancy | Manager Digital Sales
Position: Manager Digital Sales
Retail Banking Department, Tanzania, United Republic of
JOB DESCRIPTION
- Facilitating first-contact meetings with potential KCB bank customers on digital channels.
- Searching, assessing, accepting, and processing prospect customer applications for internet and mobile banking, agents, and merchants.
- Conduct first time (activations) and routine trainings to approved customers on digital channels.
- Ensure agent and merchant premises are branded (both internally and externally) properly by approved bank standards to ensure visibility by both existing and prospect bank customers.
- Monitoring customer activities, ensure compliance to bank policies and procedures, and conduct periodic visits to their business places/premises (Relationship Management).
- Growth of customer turnover and NFI as per the agreed target.
- Manage customer relationships and ensure complaints/disputes are sorted on time.
- Activation of dormant customers on digital channels.
- Cross selling of other bank products.
- Any other duties as assigned by the line manager.Job Identification: 2452
Posting Date: 05/02/2024, 01:22 PM
Apply Before: 05/08/2024, 01:22 PM
Job Schedule : Full time
Locations: Ali Hassan Mwinyi/Kaunda Drive Junction, P.O Box 804 Dar Es Salaam, TZ